Privacy Policy

Effective Date: November 24th, 2025
Jess Stewart LLC
Email: teamjess@jess-stewart.com
Governing Law: State of Texas, Parker County

1. INTRODUCTION

Jess Stewart LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, client engagements, coaching programs, and digital platforms. It applies to all users, including individual participants, business clients, and visitors to our website.

2. INFORMATION WE COLLECT

We collect only the information necessary to operate our services and maintain high-quality client relationships. This may include:
- Personal Identification Information (name, email, phone number, company name, job title, etc.)
- Business Contact Information provided by corporate clients for service delivery
- Payment Information (processed securely by third-party providers such as Stripe; we do not store full credit card details)
- Technical and Usage Data (cookies, IP addresses, browser type, engagement metrics, device data)
- Communication Data (emails, form submissions, and CRM activity managed through our Rapid Active platform).

3. HOW WE USE INFORMATION

We use the information we collect to:
- Deliver and improve our coaching, consulting, and leadership development services;
- Manage client accounts, communications, and billing;
- Send transactional, educational, and limited promotional communications;
- Process payments and maintain contractual relationships;
- Conduct internal analytics and service performance reviews;
- Ensure compliance with applicable laws and our contractual obligations.

We also use personal and aggregated data for internal purposes such as analytics, service improvement, team performance measurement, and client experience optimization. Jess Stewart LLC does not sell or trade personal information under any circumstances.

4. DATA SHARING AND THIRD-PARTY PROCESSORS

We share limited data with trusted third-party vendors and service providers necessary for our operations, including:
- Rapid Active (CRM and marketing automation)
- Stripe or other payment processors
- Zoom or similar video conferencing platforms
- Email and hosting providers
All third-party vendors are contractually required to protect personal information and process it solely under our direction. We do not authorize third parties to use your data for their own marketing purposes.

5. COMMUNICATIONS AND CONSENT

By providing your contact information, you consent to receive transactional and service-related communications necessary for the delivery of our services. Marketing or promotional communications are sent only with your consent, and you may opt out at any time by following unsubscribe links or replying STOP to text messages. Message frequency may vary. Standard message and data rates may apply.

6. COOKIES, ANALYTICS, AND TRACKING

Our website and CRM systems may use cookies, pixels, and similar technologies to enhance functionality, measure engagement, and improve user experience. These tools may also support advertising and remarketing campaigns. You can disable cookies in your browser settings, though doing so may affect functionality.

7. DATA RETENTION

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, to comply with legal or contractual obligations, or to resolve disputes. Client and transaction data may be retained for financial recordkeeping and tax compliance. When data is no longer required, it is securely deleted or anonymized.

8. DATA SECURITY

We implement administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, or misuse. These include encryption, password protection, limited data access, and staff confidentiality agreements. While we take every reasonable step to protect your data, no system can be guaranteed 100% secure.

9. YOUR RIGHTS AND CHOICES

You may:
- Request access to the information we hold about you;
- Request corrections or updates to your personal data;
- Withdraw consent for communications;
- Request deletion of your personal data, subject to legal and contractual limitations.
Requests may be submitted by email to info@jess-stewart.com.

10. CORPORATE AND INDIVIDUAL CLIENT DATA

Jess Stewart LLC provides services to both corporate clients and individual participants. Data collected from corporate clients may include employee contact details necessary for service delivery. Such information is used solely for contractual fulfillment and is not used for unrelated marketing. Individual participant data is treated as personal data and protected accordingly.

11. GROUP PROGRAMS AND CONFIDENTIALITY

For corporate or group engagements, we limit data access to authorized company representatives as necessary for performance of the contract. Individual participation records, assessments, or coaching notes are kept confidential and not shared without explicit consent.

12. CHILDREN’S PRIVACY

Our services are not directed toward minors under the age of 18. We do not knowingly collect or maintain personal data from minors. If we become aware that we have inadvertently received data from a minor, we will delete it promptly.

13. LEGAL BASIS AND GOVERNING LAW

This Policy and any disputes arising under it are governed by the laws of the State of Texas, United States. By engaging with Jess Stewart LLC, you consent to this jurisdiction. Any disputes shall be resolved through binding arbitration in Parker County, Texas, consistent with our Terms and Conditions.

14. POLICY UPDATES

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The most recent version will always be available on our website with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

15. CONTACT INFORMATION

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Jess Stewart LLC
904 Our Lane, Weatherford, TX 76088
Email: teamjess@jess-stewart.com